• Open a client to see their property address, contact info, and any special notes.
• Use Requests to log anything extra you notice on site (sprinkler issues, bed cleanups, shrubs that need trimming, etc.).
• If a homeowner asks for more work, add a Request with what they said so the office can follow up.
• Keep notes clear and simple so anyone reading the request knows exactly what needs to be done.

Rule of thumb: if it might matter later, make a Request for it.